Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://brandxm.com website (the “Service”) operated by Doctors By Video, llc. (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of brandxm.com and Doctors By Video and its licensors.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by brandxm.com and Doctors By Video.
brandxm.com and Doctors By Video has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that brandxm.com and Doctors By Video shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Governing Law
These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us.
Due to the user’s familiarity with AWS, Whereby, and Zoom, and these companies’ ability to provide an updated and secured network, we are in Business Associate Agreement (BAA) to protect every client’s accounts. The agreement ensures that the necessary security controls are implemented on the accounts we provide to you and satisfy the HIPAA Security Rules.
- End-to-end encryption is used to secure all communications.
- Two types of authentication are used on the account:
- OAuth 2.0, for authenticating a user context; and
- JSON Web Tokens (JWT) for authenticating server-to-server apps.
- Access control measures are enabled.
- Cloud Recording is disabled.
- Encrypted chat is enabled.
- The setting “Require Encryption for 3rd Party Endpoints (H323/SIP)” is enabled for all members of our account.
- Text messages will be encrypted.
- Offline messages will only be available after all parties initiate a cryptographic key exchange.
Addendum: AI Services
This addendum serves as an extension to our existing Terms of Use and applies specifically to the utilization of our AI services. By accessing and using our AI services, you agree to comply with the following terms:
- AI Services: Our AI services encompass a range of artificial intelligence solutions, including AI Advisors, AI Therapists, and AI Customer Support. These services are designed to provide personalized guidance, support, and insights based on the analysis of data and algorithms.
- Data Usage: To optimize the functionality and effectiveness of our AI services, we may collect, store, and analyze data provided by users. This data may include personal, business, or customer-related information. Rest assured that we handle all data in compliance with applicable data protection laws and regulations. For more details, please refer to our Privacy Policy.
- Accuracy and Limitations: While our AI services are designed to provide valuable recommendations and insights, it’s important to note that they operate based on available data and algorithms. While we strive for accuracy, we cannot guarantee absolute correctness, and the user acknowledges that final decisions and actions remain their responsibility.
- User Responsibilities: As a user of our AI services, you are responsible for the appropriate use of the insights, recommendations, and information provided. It is important to exercise critical judgment and evaluate the suitability and applicability of the AI-generated suggestions within your specific context.
- No Legal or Medical Advice: Our AI services are not intended to replace professional legal, medical, or mental health advice. The insights and information provided by our AI services should not be considered a substitute for consulting with qualified professionals in those respective fields. We encourage users to seek advice from relevant experts for specific legal, medical, or mental health matters.
- Limitation of Liability: While we strive to provide reliable and high-quality AI services, we cannot be held liable for any direct or indirect damages or losses arising from the use or inability to use our AI services, including but not limited to errors, omissions, inaccuracies, or technical issues.
- Intellectual Property: All intellectual property rights related to our AI services, including algorithms, software, designs, and content, remain the exclusive property of Doctors By Video, llc. Users are prohibited from reproducing, modifying, or distributing any part of our AI services without prior written permission.
By utilizing our AI services, you acknowledge that you have read, understood, and agreed to this addendum in addition to our Terms of Use. If you do not agree with any of these terms, please refrain from using our AI services.
Please note that this addendum is subject to change and may be updated from time to time. We encourage users to review it periodically to stay informed of any modifications.
If you have any questions or concerns regarding this addendum or our AI services, please contact our support team for further assistance.
